Banking Insights

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Blog: Highlights from Our Webinar with Nordea & JPMorgan Chase: Mastering the Customer Journey

Consumers are tech-savvy, fickle with their loyalty to a single provider or business, and they expect seamless experiences across digital and physical channels. How are we going to achieve this as an industry?

Blog: Why humans, not robots, hold the secret to digital banking

Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.

Blog: Banking Innovation: Four Ways You Can Make a Big Impact Quickly

If you’re considering taking a proactive approach to disruptive innovation, here are four areas where you can make a big impact quickly.

Blog: Five Areas for Banks and Credit Unions to Focus on in 2019

While fintechs have introduced new innovations to a staid industry, traditional FIs possess great assets that could allow them to surpass the success of fintechs. Here are five key areas FIs should focus on this year.

Video: Merchant Automation - Cardless Access to Cash for Consumers and Retailers Alike
Video: Merchant Automation - Cardless Access to Cash for Consumers and Retailers Alike

From cash floats to EOD deposits, our merchant automation technology can save your business time and money. Scott Anderson demonstrates use cases and scenarios retailers experience every day, and how transaction automation can remove friction from the process.

Blog: The Digital Game Changer Making “Owned Channel” Advertising More Critical Than Ever Before

When your consumers step up to your ATMs, they’re in a banking frame of mind. They’re interacting with a trusted source—the screen on your terminal—and they’re viewing wait screens while they conduct their transactions. There is no better time to connect with them through customized, personalized ads based on their specific banking history.

Blog: How Customers Are Changing the Banking Industry

What is a meaningful banking experience? For most customers, banks are still very siloed in how they operate. Learn how you can bust out of silos to provide better customer experiences in our blog.

Blog: Branch Transformation That Transcends Channels

In the Nov. issue of RBR Banking Automation Bulletin, our Business Development Lead, Branch Transformation and Consumer-Centric Experience, <a href="https://blog.dieboldnixdorf.com/aut

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